1
Business Case
Welcoming customers with disabilities
2
Customer Service
How you can help
3
The ADA and Your Business
An overview
4
Physical Access
Doors, floors, and more
5
New Construction
Building it right from the beginning
6
Barrier Removal
Getting rid of problems
7
Communicating Effectively with Customers
Making sure everyone gets the message
8
Parking
Providing a spot for everyone
9
Additional ADA Tips
The best of the rest