Additional ADA Tips
The best of the rest
Qué hacer
A grab-and-go summary to use at meetings or on the fly
Do this
Develop well thought out policies with clear purposes and goals.
Not this
Have poorly defined policies that could potentially tend to screen out people with disabilities.
Do this
Remember that each individual with a disability is different and will use different strategies and tools to access the community.
Not this
Think that one person with a disability’s means of accessing your business will necessarily be the same as another’s.
Do this
Make any decisions concerning safety and people with disabilities based on fact-based evidence.
Not this
Make choices based on speculation, assumptions, or generalizations.
Do this
Be sure everyone at a business knows about the ADA and how to serve customers with disabilities.
Not this
Assume management and frontline staff know how to meet ADA obligations and represent the business to people with disabilities.