Communicating Effectively with Customers
Making sure everyone gets the message
Deeper Dive
|
This overview of effective communication and auxiliary aids and services is published on the ADA.gov website. |
|
This ADA.gov page further explores types of auxiliary aids and services as well as the process for determining the best way to provide effective communication. |
|
This fact sheet from the ADA National Network gives an overview of the regulations for effective communication following the ADA Amendments Act. |
|
Ten regional ADA Centers can help you understand the ADA requirements around auxiliary aids and services. If you have a question, give them a call at 800-949-4232. |
|
Called Examining Business and Employer Inquiries on ADA Title III: From 2016 to 2021, this study was conducted by the Northeast ADA Center. The topics in this toolkit are based on the results of the study. |