Welcoming Customers Toolkit

Helping small businesses welcome customers with disabilities
8
Accessible parking sign with the words Reserved Parking

Parking

Providing a spot for everyone

A grab-and-go summary to use at meetings or on the fly

Do this

If you have customer parking, make sure to include the required number of accessible parking spaces.

Not this

Deny the opportunity for customers with disabilities to park near your business in accessible spot.

Do this

Maintain accessible parking spaces in safe working order with proper signage, keeping them free of snow and debris.

Not this

Allow accessible parking spaces to fall into disrepair so they are unusable or become a safety hazard.

Do this

Maintain accessible routes from accessible parking spaces to your entrance.

Not this

Do not allow paths of travel from accessible parking to your entrance to fall into disrepair and become unsafe or inaccessible. Check ground surfaces for cracks, and maintain curb cuts so they are usable for people with mobility devices.