Welcoming Customers Toolkit

Helping small businesses welcome customers with disabilities
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Accessible parking sign with the words Reserved Parking

Parking

Providing a spot for everyone

This fact sheet from the ADA National Network explains the Americans with Disabilities Act (ADA) requirements for accessible parking spaces.

This user-friendly guide from the US Access Board details the ADA technical requirements for accessible parking.

When a business restripes parking spaces in a parking lot or structure, it must provide accessible parking spaces as required by the ADA Standards. Learn about how to comply with these standards in this fact sheet.

Ten regional ADA Centers can help you understand the ADA requirements for parking spaces. These centers are a wealth of knowledge for small businesses looking for information about the ADA. If you have a question, give them a call at 800-949-4232.

Called Examining Business and Employer Inquiries on ADA Title III: From 2016 to 2021, this study was conducted by the Northeast ADA Center. The topics in this toolkit are based on the results of the study.