Welcoming Customers Toolkit

Helping small businesses welcome customers with disabilities
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A shopper who is being pushed in a wheelchair

Business Case

Welcoming customers with disabilities

Did you know that about 25% of families include a disabled person? Learn more from this Census.gov infographic.

Marketing to the disability community is a great growth strategy for small businesses. Check out this infographic to learn more!

Called Examining Business and Employer Inquiries on ADA Title III: From 2016 to 2021, this study was conducted by the Northeast ADA Center. The topics in this toolkit are based on the results of the study.